FAQs
General
What is Honduran coffee?
As the name suggests, Honduran coffee is coffee that's grown in Honduras!
Honduras is the 6th largest coffee producing country in the world. Its ideal coffee-growing conditions and commitment to sustainable practices has earned it a spot as one of the best coffees in the world and has won international awards. Don't believe us, check out this article (and order a bag and judge for yourself)!
What is single origin?
Single origin coffee beans are sourced from one single producer, crop, or region in one country and they taste unique to the region in which they’re grown. That’s what makes them so special.
When you buy single origin coffee, you’re supporting small farmers and sustainable growing techniques.
Where do you roast?
We roast in a commercial roasting facility in Austin, Texas.
What is specialty coffee?
Speciality coffee is high quality coffee that scores at least 80 points or above on a 100 point scale by a certified coffee taster.
Shipping & Delivery
Do you offer free shipping?
Yes! All orders $45 and over qualify for free shipping.
How long does shipping take?
Please allow 5-10 business days for delivery with Standard Shipping.
Do you ship internationally?
At this time, we only ship domestically in the United States.
Orders
The product I received was incorrect or damaged.
Oh no! Please email us at hello@orgullocoffee.com and we’ll make it right.
Can I return a product once I receive it?
Please refer to our refund policy for more details.
Where is my order?
You can track your order in the link provided in your shipping confirmation email. If you have not received it, please send us an email at hello@orgullocoffee.com and we’ll be happy to help.
Promotions
Where do I enter my promotional code?
You can enter your promo code on the checkout page. Once entered, the discount will be reflected in your shopping cart.
Need a coupon? Sign up for our newsletter and stay in the know!
How can I receive promotional codes and updates?
Sign up for our newsletter at the bottom of this page to receive updates on new products and promotions!
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